Wednesday, May 18, 2011

Video Mystery Shopping Tip: How to Get Your Sales Team to Really Follow Up

Everyone's heard the old saying 'If you do not adhere to up together with your prospects, your competitors will', correct? I usually disliked that quote. It sounds much more like a threat than a quote to me! I believed quotes had been supposed to motivate and inspire us to complete much better, not make us really feel like losers! Anyway, whilst I do not necessarily such as the 'tone' with the saying I do agree with its message 100%! Our new house sales individuals completely should adhere to up with their prospects regularly to be able to close the deal. And, as sales managers, it frequently occasions falls on our shoulders to insure that they do adhere to up. You see, becoming a sales manager is really a lot like becoming a parent! We need to 'follow up' to create certain they 'follow up', comprende?


When my daughter Jullia was a bit younger she utilized to adore obtaining presents (she nonetheless does for that matter, I wonder exactly where she gets that from?). Anyway, every time she got a present I'd encourage her to write a thank you note towards the person who had sent her the gift. She did not truly appreciate or comprehend why I encouraged her to complete so. You see, she enjoyed obtaining the gifts, but did not appreciate the adhere to up that came with it. This could be accurate of lots of new house sales individuals. They appreciate the challenge with the hunt, the excitement with the deal, but not so a lot the administrative, frequently laborious job of following up.

So, to be able to make certain Sarah did her adhere to up, we came up having a program which created it a great deal simpler for her to complete it. We went to a card shop and bought a large box of enjoyable thank you notes that she picked out. Subsequent, we bought a vibrant pink pen for her to write the notes. When we got house, we pre-addressed and stamped the envelopes with names of these whom she frequently received gifts. All of a sudden writing thank you notes became a enjoyable project for her!

We ought to all begin pondering of our prospects as gifts! Once they call us, or take the time go to our new houses sales offices they're giving us the gift of a possible new house sale. And, in performing so, it's only suitable (not to mention polite) that we thank them for that gift. In the event you do this properly and regularly, you'll obtain the ultimate gift of a brand new house sale!

Take a appear in the adhere to up program you've in location for the sales team. Is it operating for you personally? Have you place the processes in location to create it a seamless subsequent step for the team, or are you currently expecting them to devise their very own system? I guarantee that in the event you produce the program and give them the tools to adhere to up appropriately, they'll be thankful to you and also you will reap the rewards by promoting much more new houses for your prospects! Keep in mind, all of us know obtaining the gift is much more thrilling than writing the adhere to up note, but in the event you do not write the adhere to up thank you notes, probabilities are the gifts might just quit coming.

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